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CenCal-Privacy CenCal Insurance Services, Inc. Offering auto liability and physical damage programs.
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Trust is the basis of every relationship we have with our business partners and the customers we serve. One of the ways we earn and build on that trust is by protecting the privacy rights of each individual we work with. Our Privacy Policy explains our promise to protect the privacy of non-public personal and financial information (NPFI) we obtain as we perform our services. This policy applies to current and former customers and you can read the full notice that follows below.

Simply put, we do not sell or share any NPFI information with other companies for their marketing purposes.

We do not share or sell your e-mail address with other companies. We restrict the use of any NPFI to only those employees who absolutely need it to perform their job responsibilities. Their use of NPFI is limited by law, our employee code of conduct, and where appropriate, written agreement. We also maintain physical, electronic, and procedural safeguards to protect your NPFI, and we do all we can to maintain the accuracy of the NPFI we obtain as well as limiting the collection of NPFI to that which allows us to serve you. Our use of any NPFI is done so in compliance with applicable state and federal laws.

New Federal law requires insurers and banks to inform consumers about the personal information they collect and share with others. We believe this is a step in the right direction, and while we are neither an insurer nor a bank, we think our customers and business partners deserve the benefits of these laws and more. It is the policy of CenCal Insurance Services Inc. and its affiliates that it does not share or sell the non-public personal and financial information (NPFI) of its customers or business partners with anyone other than in the normal conduct of insurance business in compliance with state and federal laws.

We collect NFPI from the following sources:

  • Information in applications for insurance, such as name, address, telephone number, social security number, assets and income.
  • Information about transactions and experiences, such as premium payment and claims history.
  • Information from a consumer or governmental reporting agency, such as credit and driving histories.

If you visit or use our website, we may use "cookies" (small text file transferred from our website to your hard drive) to recognize repeat users, track usage and facilitate your access to and your use of the site. We do not use "cookies" to gather non-public personal information, and we do not link "cookies" to identifiable information, such as a policy number. The "cookies" only enable someone to more easily use our website. If you link to other websites from our site, we make no warranties or representations about other websites. Any links provided at our site are for your convenience only, and you should review the privacy and security policies of those other sites.

Our policies to protect your personal information are:

  • To use physical, electronic, and procedural safeguards to protect your personal information.
  • To review the information security practices of companies with whom we are required to share information within the performance of services to you in the normal conduct of our insurance business.
  • To require our employees to keep personal information confidential and adhere to our Code of Conduct and Compliance.
  • To authorize only those employees who need personal information to perform their duties to access such information.
  • To continue to monitor our privacy protection procedures and provide training to our employees to assure privacy protection.

You have the right to review and correct any of your NPFI on file with us. Should you wish to review your information please fax us at 925-275-0345 or write to us at:

Cencal Insurance Services Inc
Attn: Manny Kazan
P.O. Box 5081
San Ramon, CA 94583

We review and evaluate our privacy practices frequently and are interested in any experience that appears contrary to our privacy policy. We invite you to review our policy on a regular basis as changes can and will occur.


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