Fraud Policy Statement
CenCal actively works with governmental agencies to detect, investigate and prosecute offenders who commit insurance fraud to the fullest extent of the law. We have a team of dedicated Special Investigation Unit (SIU) investigators with direct access to district attorney offices throughout the state. Our commitment to the fight against fraud is really an opportunity to improve things for every insurance buyer and provider. Too many cost dollars are taken up by fraudulent activities that penalize all of us. We invite everybody to join us in this most important venture, and we have made it easy to report suspected fraud throughout our website.
RED FLAG INDICATORS OF AUTO FRAUD
Most claims are legitimate; however, certain red flags in claim files may indicate a need for further investigation. If a claim you are handling contains multiple indicators like those listed below, please review the file with a member of the Special Investigation Unit.
STAGED AND PAPER ACCIDENTS
Anytime you have a question regarding a suspicious claim, please discuss the claim with a supervisor. We are here to assist you anyway we can.
DETER, DETECT, INVESTIGATE AND PROSECUTE
If you think you might need to report fraud, these links may be of use to you: