Cencal Insurance Services, Inc.
 

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Frequently Asked Questions

General Category
1) What distinguishes CenCal from the competition?
2) Can I apply to be a producer for CenCal at your website?
3) As a CenCal auto producer, do I need to supply additional information to offer the commercial or specialty products?
4) Will I qualify for authority to submit commercial applications to CenCal with a small volume of business?
5) Will the commercial and specialty products be on a rating service as your personal auto programs are?
6) How do I obtain the commercial applications?
7) How difficult is it to become a CenCal producer, and are you looking for new producers by product or territory.
8) Where would I report a claim for business I place with CenCal programs?
9) As a policy holder, how do I make a payment?

1) What distinguishes CenCal from the competition?
Our commitment to understanding and serving the needs of our business partners and customers. We want to earn your trust and your business, and excellence in service is our method for achieving those goals.
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2) Can I apply to be a producer for CenCal at your website?
Yes. Use the Become a Producer link. This will bring you to a short form where you can enter your contact information. When submitted you will be able to download our Broker Questionnaire and direct it to the area of your primary interest.
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3) As a CenCal auto producer, do I need to supply additional information to offer the commercial or specialty products?
In some cases there may be information needed, but generally we would have all the necessary information to extend your product authorization agreement to include the commercial/specialty products.
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4) Will I qualify for authority to submit commercial applications to CenCal with a small volume of business?
Quality has higher priority with us than quantity. We provide opportunities for people to succeed, and we are happy to discuss how we can help with your limited volume and/or experience. Click on our Become a Producer link and get the process rolling.
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5) Will the commercial and specialty products be on a rating service as your personal auto programs are?
No. The commercial and specialty products require specific handling by the CSP division at the CenCal Danville, CA offices.
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6) How do I obtain the commercial applications?
Applications can be downloaded from the Commercial page here at our website, requested from your marketing representative, or requested by Fax (925-275-0281), or by email.
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7) How difficult is it to become a CenCal producer, and are you looking for new producers by product or territory.
We don't think it's difficult, but degree of difficulty is not something we can judge. We are careful about who we select as business partners, because we only want win/win relationships that will assure the quality of our products and services for all stakeholders. Honest, hard working professional producers are always welcome, for any of our programs, in almost every territory.
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8) Where would I report a claim for business I place with CenCal programs?
All claims, for all of our programs and/or products are to be reported to our Danville, CA office.
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9) As a policy holder, how do I make payment?

To make a payment via a secure web connection, click here. To make a payment by phone, call 1-800-331-2826.

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